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Frequently Asked Questions

Where are you located?

No Chill Merch is proudly based in Albany, New York. Our team handles everything from design to fulfillment right here in the U.S.

What size would fit me best?

Sizing can be tricky, but we’ve got you covered. Check the Size Chart under the product photos for exact measurements. Still unsure? Email us and we’ll help you pick the perfect fit.

Will I get a tracking number for my order?

Yes! Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

Can I submit a design idea?

Got a funny or bold design idea? We’d love to hear it! Send us your concept — if we turn it into a shirt, you’ll get one for free as a thank-you. Many of our bestsellers started with our awesome customers’ ideas!

Can I order a custom design?

Absolutely! Contact us at support@NoChillMerch.com with your custom request — we’ll work with you to make it happen.